//Delivery Information

STANDARD DELIVERY is £5.00 or FREE for orders over £50.00

Upon receipt of your order Robot Brands Limited will endeavour to despatch your goods within 24 hours. Mainland UK deliveries are via Royal Mail Signed For 1st Class service. Please allow 1-3 business days for delivery. Please note: A signature is required for all deliveries.

For deliveries to Northern Ireland, the Scottish Highlands and the Channel Islands please allow up to 5 working days. Please read the full terms of the Royal Mail, all deliveries are made in line with these terms.

 

NEXT DAY DELIVERY £10.00

Orders placed between 9.00am and 2.00pm (Monday to Friday) are despatched on the same day via Royal Mail Special Delivery Guaranteed (by 1pm) next day service. Deliveries will arrive by 1pm at the latest the next working day. Please note: A signature is required for all deliveries. Orders placed outside of these times will be processed on the next working day for delivery the working day after. Please read the full terms of the Royal Mail, all deliveries are made in line with these terms.

 

ALL OTHER INTERNATIONAL ORDERS

All other international buyers are welcome although at this time you cannot purchase directly our website. Please contact us for a shipping quote and we will then issue a pro-forma invoice for the goods and shipping.

 

NEED SOME HELP?

If you have any question relating to your order, please contact our Customer Services team who will be happy to assist you. You can send us a message through our contact form or you can email us. If you would prefer to speak to an actual human, please call us on 0800 689 3015 (from within the UK) or +44 800 689 3015 (outside the UK). If a human is not around to take your call, please leave a message with our Phone Bot and somebody will call you straight back.

 

RETURNS POLICY

  • We guarantee that if you are dissatisfied with the goods you have ordered we will exchange them or give you a refund.
  • You have 14 days from the time you receipt your goods to notify us that you wish to return them to us, in which case a full refund will be given to you.
  • Please note that in the case of faulty merchandise we will bear the cost of postage, but if you simply have a change of heart we will refund only the cost to the of the item(s).
  • All items must be returned in their original condition and packaging with all labels intact.
  • These conditions do not affect your statutory rights.

This policy complies with the Consumer Protection (Distance Selling) Regulations 2000. ALL RETURNS MUST BE NOTIFIED TO US WITHIN 14 DAYS OF RECEIPT OF GOODS.

Read our full Exchanges & Returns Policy here.

Robot Brands Ltd. reserves the right to change delivery prices in line with market fluctuations. Any price changes will be clearly stated and published on this page.